Privacy policy

Privacy Policy

What Information Do We Collect?

We collect information when you register on our website, place an order, participate in contests or sweepstakes, respond to surveys or email communications, or engage in other website features.

When ordering or registering, we may ask for your name, email address, mailing address, phone number, credit card information, or other details. However, you may visit our website anonymously.

Like many websites, we use “cookies” to enhance your experience and gather information about visitors and visits to our website. Please refer to the “Do We Use ‘Cookies’?” section below for details about cookies and how we use them.

How Do We Use Your Information?

We may use the information collected from you in the following ways when you register, purchase products, enter contests or promotions, respond to surveys or marketing communications, browse the website, or use other website features:

To personalize your website experience and deliver content and product offerings tailored to your interests.
To respond to your customer service requests and process transactions.
To administer contests, promotions, surveys, or other website features.

If you opt in to our email newsletter, we may send you periodic emails. To unsubscribe from promotional emails, see the “How to Opt-Out, Delete, or Modify Provided Information?” section below. If you do not opt in, you will not receive these emails. Visitors who register or participate in other website features (e.g., marketing programs or “members-only” content) may choose to join our email list and receive newsletters.

What Information Is Collected via SMS and How Is It Used?

We will only use the information you provide through our SMS text messaging program to send messages and respond to you as needed. This includes sharing information with subcontractors, vendors, and providers assisting in message delivery. We do not sell, rent, trade, lease, or otherwise transfer phone numbers or customer information collected through the program to third parties. However, we may disclose your information if we believe in good faith that such disclosure is necessary to:

Comply with applicable laws, regulations, legal processes, or governmental requests.
Enforce our Terms of Service (including investigating potential violations).
Detect, prevent, or address fraud or security issues.
Protect the rights, property, or safety of our company, subcontractors, users, or the public.

Under California Civil Code Section 1798.83, California residents may request details about the disclosure of their information to third parties for direct marketing purposes. To make such a request, contact us at:
Email: support@onefishus.com

How Do We Protect Visitor Information?

We implement security measures to safeguard your personal information. Your data is stored on secure networks accessible only to authorized personnel with confidentiality obligations. When you place orders or access personal information, we use secure servers. All sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and encrypted into our databases.

Do We Use “Cookies”?

Yes. Cookies are small files transferred to your hard drive via your web browser (if permitted) that enable websites or service providers to recognize your browser and capture certain information. For example, we use cookies to remember items in your shopping cart and understand your preferences based on past or current site activity to improve services. Cookies also help us analyze website traffic and interactions for future enhancements.

We may contract third-party service providers to help us understand site visitors. These providers cannot use collected information except to assist our operations. You can choose to receive cookie alerts or disable cookies through your browser settings (e.g., Chrome, Safari, or Internet Explorer). Disabling cookies may limit website functionality and some services may not work properly.

Do We Disclose Collected Information to Outside Parties?

We do not sell, trade, or transfer your personally identifiable information to external parties without advance notice, except as described below. “External parties” do not include website hosting partners or parties assisting in site operations, business activities, or services, provided they agree to confidentiality. We may release information when legally required, to enforce site policies, or to protect rights, property, or safety. Non-personally identifiable visitor information may be provided to third parties for marketing, advertising, or other uses.

Third-Party Links

To provide added value, we may include third-party links on our website. These linked sites have separate and independent privacy policies. We are not responsible for their content or activities. However, we strive to maintain our site’s integrity and welcome feedback about linked sites (including broken links).

Fraud Detection and Prevention

This website collects, uses, and retains certain visitor information to detect, prevent, and analyze fraudulent transactions.

Policy Changes

Changes to our privacy policy will be posted on this page and apply only to information collected after the revision date. This policy was last modified on August 15, 2024.

Questions and Feedback

We welcome questions, comments, and concerns regarding privacy or other issues. Please direct all feedback to us.
Effective Date: August 15, 2024